Silent Hill Townfall Phone Numbers and Where to Dial
Cold Calling, Silent Hill Townfall’s phone trophy, asks you to dial 13 numbers spread across four maps. Each one only counts if you call it from the right phone, as the right character, before its part of the story ends. The detailed Shorefront District South map for Silent Hill Townfall has seven of them, three on a single booth flyer.
Every number on this page connected when Alexandru Popescu tried it on PS5 for Map Master, and the Silent Hill Townfall 100% completion maps cover the rest of what the trophy list asks for. Nine of the 13 come in the first two parts of the game, so the opening hours decide most of Cold Calling.
Silent Hill Townfall Phone Number Rules: Right Phone, Right Character, Full Call
A number only counts once the call plays out to the end. Stay on the line until the game hangs up, because cutting it short leaves the number off your Discovered Phone Numbers list, and the call has to come during the part of the story where you learned it. The phone locations, booths included show where to dial.
The list only shows numbers the active character can call, so one can look missing while it waits for the other protagonist. Richard can’t connect anything except 100, which means every number you’re chasing belongs to Simon or Zoe, and switching back to the right one is usually the fix.
Shorefront Phone Numbers in Silent Hill Townfall: The Flyer, the Map, and the Hotel
The Town Square booth flyer gives you three numbers at once: 900 for Emergency Services, 010 for the Operator, and 100, the save line you dial for the story’s first save. The Tourist Center’s 496 0496 is printed in the bottom-left corner of the North side of Simon’s paper map, which you flip with R2, so it’s the easiest one to overlook.
The Haldane Hotel’s number, 496 0244, comes from the Room Service Card in Room 204, and you call it after leaving the hotel in Part 1. The card is one of the Clues such as the Room Service Card, and it also gives half of the hotel Bathroom Door code, so read it fully before you walk out.
Zoe’s Phone Numbers in Silent Hill Townfall: Council, Zoe Ellis, Dr. Glenn, and 5353
Zoe’s two early calls have some of the tightest windows. The District Council’s 0163 296 0595, from the bottom of one of the Document locations like the Water Warning, has to be dialed on her own house phone before she leaves for the Medical Centre. Zoe Ellis’s 496 0103 is on the index beside Mr. Stewart’s phone, and the complete Shorefront District North map for Silent Hill Townfall puts the index and the phone in the same room.
Dr. Glenn’s 496 0556 and Hospital Storage’s 5353 are required by the story, so you can’t miss them. Zoe reads Dr. Glenn’s number from the Medical Security Note on the gatehouse window and calls it nearby, and 5353 arrives once you finish the Key Item steps for the infusion pumps. The interactive St. Amelia Medical Centre map for Silent Hill Townfall shows the reception phone you dial it from.
Clara Woods Phone Numbers and the 946 Dial-Back Trick in Silent Hill Townfall
Clara Woods adds the last three numbers in Part 4. The flyer at the Atlas Square booth gives 946 for the W H O Dial Back Service, and calling 946 from that booth returns 496 0112, an unknown number you dial straight back. The detailed Clara Woods Estate map for Silent Hill Townfall also covers the CEG Lockers line, 496 0993, printed in the top-left corner of every Barcode slip.
The 946 dial-back gives a different number depending on the booth. At Atlas Square it returns 496 0112, while calling it from the Town Square booth after you return there reveals 496 0842, but only in New Game Plus. No new numbers appear after Clara Woods, so once you’ve called 496 0993, your first run’s list is complete.
Missable Silent Hill Townfall Phone Numbers, New Game Plus, and Reject The Help
Cold Calling can’t be finished in a single playthrough, because 496 0842 only connects in New Game Plus. Called numbers stay counted across runs, so your second playthrough only needs that one plus anything you missed, as the Cold Calling trophy requirements confirm.
Reject The Help doesn’t cost you the save number, since the story’s first save at the Town Square booth is a call to 100 made before you meet Richard. Every other number is a real call rather than a save, so dialing them never breaks the no-save rule, and the two trophies can share a run.
| Name | Map Location | Details | Found |
|---|---|---|---|
| Phone Number: 5353 – Hospital StorageSt. Amelia Medical CentrePhone Number: 5353 – Hospital Storage | St. Amelia Medical Centre | The 5353 – Hospital Storage Phone Number is obtained automatically after adding the medicine to the Infusion Pumps and interacting with the Console by the operating table. | |
| Phone Number: 946 - W H O Dial Back ServiceClara Woods EstatePhone Number: 946 - W H O Dial Back Service | Clara Woods Estate | The 946 - W H O Dial Back Service Phone Number is obtained by inspecting the flyer next to the phone at the Atlas Square Phone Booth Save Point. | |
| Phone Number: 496 0112 - UnknownClara Woods EstatePhone Number: 496 0112 - Unknown | Clara Woods Estate | The 496 0112 - Unknown Phone Number is obtained by calling 946 using the phone at the Atlas Square Phone Booth Save Point. | |
| Phone Number: 496 0993 - CEG LockersClara Woods EstatePhone Number: 496 0993 - CEG Lockers | Clara Woods Estate | The 496 0993 – CEG Lockers Phone Number is found in the top left corner of every Barcode slip, including the Barcode (CEG Lockers) on the counter by the wall. | |
| Phone Number: 900 - Emergency ServicesShorefront District SouthPhone Number: 900 - Emergency Services | Shorefront District South | The 900 - Emergency Services Phone Number is obtained by inspecting the flyer next to the phone at the Town Square Phone Save Point. | |
| Phone Number: 010 - OperatorShorefront District SouthPhone Number: 010 - Operator | Shorefront District South | The 010 – Operator Phone Number is obtained by inspecting the flyer next to the phone at the Town Square Phone Save Point. | |
| Phone Number: 100 - Save YourselfShorefront District SouthPhone Number: 100 - Save Yourself | Shorefront District South | The 100 – Save Yourself Phone Number is obtained by inspecting the flyer next to the phone at the Town Square Phone Save Point. You can call this number to save your progress in the game. | |
| Phone Number: 496 0496 – Tourist CenterShorefront District SouthPhone Number: 496 0496 – Tourist Center | Shorefront District South | The 496 0496 – Tourist Center Phone Number is found in the bottom left corner of the Shorefront District North map. You can press R2 on PS 5 to flip the Shorefront map (one side has the south and the other the north). | |
| Phone Number: 0163 296 0595 – St. Amelia District CouncilShorefront District SouthPhone Number: 0163 296 0595 – St. Amelia District Council | Shorefront District South | The 0163 296 0595 – St. Amelia District Council Phone Number is found at the bottom of the Water Warning document. | |
| Phone Number: 496 0103 - Zoe EllisShorefront District NorthPhone Number: 496 0103 - Zoe Ellis | Shorefront District North | The 496 0103 - Zoe Ellis Phone Number is learned by reading the index next to Mr. Stewart's House Phone. | |
| Phone Number: 496 0556 – Dr. GlennShorefront District NorthPhone Number: 496 0556 – Dr. Glenn | Shorefront District North | Dr. Glenn's Phone Number: 496 0556, is found in the Medical Security Note on the window of the gatehouse in front of the Medical Centre. Use it at the nearby Phone Booth to progress the story while playing as Zoe. | |
| Phone Number: 496 0842 - UnknownShorefront District SouthPhone Number: 496 0842 - Unknown | Shorefront District South | The 496 0842 - Unknown Phone Number is obtained by calling 946 on the Town Square Phone Booth after returning to the Town Square. Note: This number is available only in New Game Plus. |
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